Policies and Procedures
We are pleased that you are interested in planning your event at the Spring House Hotel. Our catering staff stands at the ready to ensure a delightful experience. Please take a moment to review the following information in order to help ensure that your function goes as smoothly as possible.
Menu selections must be submitted to us three weeks prior to your function date. The menu prices listed are our current rates and are subject to change. Prices, unless otherwise noted, will be confirmed ninety days prior to your function date. Our culinary department will be happy to prepare special items upon request.
Service Charges and Taxes
A service charge of 20% will be added to all food and beverage items. All quoted prices, unless otherwise noted, are subject to Rhode Island State Sales Tax (currently at the rate of 7%) and Rhode Island Food & Beverage Tax (currently at 1%). Rhode Island law dictates that all service charges are taxed 7%. All credit card charged payments will be assessed an additional 4%.
We recommend that you serve one entrée for your event. In the event that you may prefer to have a choice of two or more, the Spring House Hotel will apply a $1.50 surcharge to the cost of each entrée that each guest has selected. It is necessary that the final count provided indicates the exact number required for each entrée along with the table number.
Specialty beverages can be arranged through the Spring House Hotel. The Rhode Island Liquor Control Board strictly regulates the sale and service of alcoholic beverages. As a licensee, the Spring House Hotel is responsible for the administration of these regulations. We ask for your cooperation in enforcing the law by not bringing any alcoholic beverages into the event from outside sources. All alcoholic beverages must be consumed on the property. We reserve the right to limit and control the amount of alcoholic beverages consumed by guests. If you wish to extend your bar bill past the prepaid amount, a signed credit card receipt is necessary to secure payment
All food functions require an attendance guarantee ten business days in advance of the function. Increase and decrease in the count within a range of 5% will be allowed up to three days (72 hours) prior to your function. In the event that you should increase your count in excess of 5%, we will accommodate your guests to the best of our ability. It is the sole responsibility of the customer to provide the guarantee prior to the 72-hour deadline. Otherwise, the expected attendance will be considered the guarantee. Charges will be based on the guarantee or actual number of guests served, whichever is greater.
A deposit is required to hold the desired date of your function. Full payment will be required 10 days in advance of the function with a certified check, money order, or cash. All credit card charged payments will be assessed an additional 4% charge. In the event payment exceeds the actual amount, or cancellation of the event occurs (within our cancellation guidelines), money owed to you will be returned no later than five business days after the function date. All reservations booked are tentative until the responsible party signs the letter of agreement and remits the required deposit.
Additional labor can be obtained for the sum of $75.00 per server, plus $15.00 per hour.
The Spring House Hotel reserves the right to inspect and control all private functions. If the volume from the entertainment of public address systems disturbs other patrons, the hotel reserves the right to request the party lessen the volume. Liability for damage to the premises will be charged accordingly. The hotel cannot assume responsibility for personal property and equipment brought into the banquet area, including gift packages, envelopes and disposable cameras.
If cancellation by a group occurs once a contract is validated, the group will be subjected to a cancellation fee up to 100% of the estimated expenses which the group would incur. The cancellation fee would be waived if reasons beyond the group’s control arose (including, but not limited to, Acts of God or Acts of War). Deposits will not be refunded.